The Second World War resulted in the deaths of around 85 million people. Additionally, tens of millions more people were displaced. However, amid all the carnage people demonstrated remarkable courage, fortitude, compassion, mercy and sacrifice. We would like to honour and celebrate all of those people. In the War Years Blog, we examine the extraordinary experiences of individual service personnel. We also review military history books, events, and museums. And we look at the history of unique World War Two artefacts, medals, and anything else of interest.
From Battlefields to Boardrooms: How World War II Tactics Can Revolutionise Your Business Strategy
In our latest article, we delve into the contrasting tactics used by the British and German armies during WWII and extract practical advice for today’s business leaders. Discover how the British Army’s centralised command structure often led to slower response times and missed opportunities, and learn how you can avoid these pitfalls in your own organisation.
A Light Tank Mk.VIA of the 3rd King's Own Hussars. By British Army photographer. - This photograph ARMY TRAINING comes from the collections of the Imperial War Museums (collection no. 4700-101), Public Domain, https://commons.wikimedia.org/w/index.php?curid=2113928
In the high-stakes arena of modern business, leaders are constantly seeking innovative ways to stay ahead of the competition. Surprisingly, some of the most valuable lessons in organisational agility and decision-making can be drawn from an unexpected source: Second World War military tactics. In this article, we will briefly explore the contrasting tactics used by the British and German armies in WWII and provide some practical advice for today's business leaders.
The British Approach: Centralised Command and Its Pitfalls
During World War II, the British and German armies employed starkly different tactical approaches, which had significant impacts on their battlefield effectiveness. The British Army, particularly its infantry, often found itself at a disadvantage due to its rigid command structure. This system was characterised by centralised decision-making, strict adherence to hierarchy, and limited autonomy for lower-ranking officers and soldiers.
As a result, British units frequently had to await orders from higher up the chain of command before adapting to new situations. This led to slower response times, missed opportunities, and loss of initiative on the battlefield. The inflexibility of the British system often left them struggling to keep pace with rapidly changing circumstances.
The German Strategy: Auftragstaktik and Decentralised Decision-Making
In contrast, the German army embraced a philosophy known as “Auftragstaktik” or mission-type tactics. Decentralised decision-making and empowerment of junior officers and non-commissioned officers marked this approach. It allowed for greater flexibility to adapt to changing battlefield conditions.
The German approach fostered initiative and adaptability at all levels, enabling their forces to react quickly to evolving threats and exploit unexpected weaknesses. This agility gave them a significant advantage in maintaining a high level of operational tempo and seizing opportunities as they arose.
StuG´s of the SS-Kampfgruppe “Harzer” of the 9th SS-Panzer-Division “Hohenstaufen” during the battle of Arnhem, Operation Market Garden 1944.
In Aaron Bates’ book, The Last German Victory (2021) he highlights the stark contrast between German and British military tactics during the ill-fated Operation Market Garden of September 1944. The German army’s doctrine emphasised individual initiative and aggression, allowing their forces to quickly adapt and respond to unexpected situations. This approach, coupled with their reliance on self-contained infantry units with substantial organic firepower, provided a significant tactical advantage. In contrast, the British Army’s strategy was heavily dependent on indirect firepower (artillery) and rigid planning, which proved less effective in the fast-paced, airborne assault environment of Market Garden. Bates argues that these doctrinal differences were pivotal in shaping the battle’s outcome, displaying the Germans’ ability to leverage their strengths against the Allies’ more rigid and less adaptable tactics.
StuG´s of the SS-Kampfgruppe “Harzer” of the 9th SS-Panzer-Division “Hohenstaufen” with British prisoners during the battle of Arnhem, Operation Market Garden 1944.
Translating Military Tactics to Business Strategy
The historical example of these contrasting military tactics holds valuable lessons for today's business leaders. Companies that allow employees to make decisions within the framework of overall organisational goals are likely to be more agile and responsive to market changes. Encouraging initiative at all levels can lead to innovation and improved problem-solving.
A decentralised approach can significantly reduce the time it takes to react to new challenges or opportunities. In a fast-paced business environment, the ability to quickly adapt to changing circumstances is crucial for success. While maintaining strategic oversight is important, creating a culture of empowerment allows for better tactical execution.
Implementing Mission-Type Tactics in the Corporate World
Clear Communication of Goals
To apply these lessons in a business context, leaders should focus on clear communication of goals. It is essential that all employees understand the company’s overall mission and objectives. This shared understanding provides a framework within which individuals can make decisions confidently.
Trust and Empowerment
Trusting and empowering employees is crucial. Micromanaging employees can stifle creativity, erode trust, and lead to decreased productivity and job satisfaction, ultimately resulting in higher turnover rates and a toxic work environment. Give team members the authority to make decisions within their areas of responsibility. This trust fosters a sense of ownership and accountability, often leading to more innovative solutions and improved performance.
Encouraging Calculated Risk-Taking
Creating an environment where reasonable risks are accepted and learned from is also important. Encourage calculated risk-taking and view failures as learning opportunities rather than reasons for punishment. This approach can drive innovation and help the organisation stay ahead of competitors.
Lessons from British Army Evolution: Investing in Training and Equipment
The importance of comprehensive training and proper equipment is starkly illustrated by the British Army’s experience in World War II. In the early years of the war, British forces often found themselves at a disadvantage due to inadequate training and outdated equipment. This deficiency contributed to several setbacks and defeats, particularly in the North African campaign.
British infantry training on an assault course, 1941. Photograph from the archive of the Imperial War Museum (H 12699)
However, the British military, political and industrial leadership recognised these shortcomings and acted. From 1941 onwards, there was a concerted effort to improve both training regimens and equipment quality. This included more realistic combat training (battle school), better integration of arms, and the introduction of more effective weapons and vehicles. The results of these improvements became evident in later campaigns, with British forces showing increased effectiveness and adaptability on the battlefield.
This historical example offers valuable lessons for modern businesses. Like the British Army of the early 1940s, many organisations today may find themselves ill-equipped to face rapidly changing market conditions. The solution lies in a commitment to ongoing training and investment in the right tools.
In a business context, comprehensive training should focus on developing both hard and soft skills. This includes technical training specific to job roles, as well as leadership development, decision-making workshops, and scenario-based exercises that simulate real-world challenges. By exposing employees to a wide range of potential situations, companies can build a workforce that’s adaptable and confident in their ability to handle unexpected circumstances.
Equally important is equipping employees with the right tools for the job. Just as the British Army needed modern tanks and aircraft to compete effectively, today’s businesses need cutting-edge software applications and technology. From project management tools that facilitate collaboration to data analytics platforms that enable informed decision-making, the right software can significantly enhance an employee’s ability to work autonomously and effectively.
Moreover, investing in user-friendly and efficient systems reduces friction in daily operations, allowing employees to focus on higher-level tasks rather than getting bogged down by cumbersome processes. This not only improves productivity but also boosts morale as employees feel the company is invested in their success. Without a doubt, cutting corners on equipment can produce the opposite result, causing bottlenecks in the workflow, decreased productivity, more mistakes, and unhappy employees.
The combination of comprehensive training and the right equipment pays off in increased confidence and competence across the organisation. When team members feel well-equipped, both in terms of skills and tools, they are more likely to take initiative, make informed decisions, and contribute meaningfully to the company’s success. This empowerment aligns perfectly with the principles of mission-type tactics, fostering a workforce that can adapt quickly to changing circumstances and seize opportunities as they arise.
Furthermore, this investment sends a clear message that the organisation values its employees and is committed to their growth and success. This can lead to improved job satisfaction, higher retention rates, and a more positive company culture overall.
By learning from the British Army’s evolution during World War II, modern businesses can understand the critical importance of continually updating their training methods and tools. In doing so, they can transform their workforce from one that struggles with outdated practices to one that excels in the face of new challenges.
Promoting Open Communication
Promoting open communication is essential for a decentralised approach to work effectively. Encourage the free flow of information across all levels of the organisation. This transparency helps ensure that decisions are made with the best available information and that lessons learned are quickly disseminated.
The Power of Decentralisation in Modern Business
By adopting a more decentralised approach, like the German military’s mission-type tactics, businesses can foster innovation, improve response times, and better adapt to the fast-paced, ever-changing modern business environment. This does not mean abandoning strategic oversight, but rather creating a culture where employees at all levels feel empowered to act in the best interests of the company’s mission.
Lessons from the Past, Strategies for the Future
In the words of General George S. Patton, “Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.” By embracing this philosophy, modern businesses can unlock their full potential and outmanoeuvre their competitors in the complex battlefield of the global marketplace.
The lessons from World War II tactics remind us that in both warfare and business, adaptability and empowerment at all levels can be the key to success. As we navigate the uncertainties of the modern business world, it is time to look to the past for inspiration on how to build more resilient, agile, and successful organisations for the future.
Contact us today to discover the ways military history can inform and benefit business strategy, tactics, leadership, communication, motivation, and training.
References:
Dupuy, T. N. (1977). A Genius for War: The German Army and General Staff, 1807-1945. Prentice Hall.
Bates, Aaron (2021). The Last German Victory, Operation Market Garden 1944. Pen & Sword Military.
Van Creveld, M. (1985). Command in War. Harvard University Press.
Note: This article is for educational purposes only. The author acknowledges that while historical examples can provide valuable insights, modern business practices should always be adapted to current ethical standards and legal requirements.